Thank you again for all your excellent customer service from start to finish…

A short e-mail to thank your driver very, very much for yesterday, we had a member of staff who found out her mum had had a fall, your driver very kindly went out of his way to drop her off to make sure she got to see her mum. On the way home there was an accident on the city by-bass, we had a young boy desperate for the toilet again went out his way to find him a toilet, our staff have been messaging me, letting me know how patient he was and understanding and nothing was any bother to him, unfortunately they never got his name! Can you please pass on a MASSIVE THANKS for being so kind and understanding even though he must have been under pressure and was definitely kept well after the expected return time.

Thank you again for all your excellent customer service from start to finish, ELOSCN and all staff, parents and children appreciate it very much,