Just an email to praise your efficiency…

Just an email to praise your efficiency yesterday when I called to enquire where the 120 late running service was. There were 8 of us at the Seabird Centre stop, including 4 tourists, going to Tantallon Castle. I called the office and was immediately advised that the bus had been delayed at East Linton on the outward journey by a 4 wheeled tractor. The bus was then tracked and was in Quality Street and duly appeared a couple of minutes later.
The call was handled most efficiently and I was able to let the other passengers know the position. Well done to all involved!